I just downloaded the new version of HIDPoint that finally works with the new kernel and now I got it installed but when I open it up it says No Keyboard found and No Mouse found in the connected devices. How do I get them connected?

By the way.. I'm using the MX 5500 keyboard and the MX Revolution mouse

Could you send us an error report through the HIDPoint configuration Application? It will help us troubleshoot your problem faster.


1. Make sure you have the usbfs mounted.
cat /proc/bus/usb/devices
(Not needed for HIDPoint to work, necessary only to troubleshoot the problem)

2. If you don't have /proc/bus/usb enabled you can do so by:

a. Save /etc/init.d/mountdevsubfs.sh as /etc/init.d/mountdevsubfs.sh.save
b. Edit /etc/init.d/mountdevsubfs.sh and uncomment the following lines.

The uncommented section would look like this ( I have attached my mountdevsubfs.sh file for reference)

#
# Magic to make /proc/bus/usb work
#
mkdir -p /dev/bus/usb/.usbfs

domount usbfs "" /dev/bus/usb/.usbfs -
obusmode=0700,devmode=0600,listmode=0644

ln -s .usbfs/devices /dev/bus/usb/devices

mount --rbind /dev/bus/usb /proc/bus/usb

c. Execute the script manually to enable the change before a reboot or reboot the machine

sudo /etc/init.d/mountdevsubfs.sh start


Open HIDPoint Configuration

Click on Support -> Report an Error


Please let us know if you have any questions

hidpoint wrote:



cat /proc/bus/usb/devices doesnt exist

If it doesn't exist then you have to execute the script mentioned right after in his post, and that will enable and create the file

So I have to create a script file that contains this:



then execute it?

You need to edit the following file

/etc/init.d/mountdevsubfs.sh

Save a copy of the file we are about to edit


sudo cp /etc/init.d/mountdevsubfs.sh /etc/init.d/mountdevsubfs.sh.save


Edit the file

sudo gedit /etc/init.d/mountdevsubfs.sh

uncomment the following lines.

mkdir -p /dev/bus/usb/.usbfs

domount usbfs "" /dev/bus/usb/.usbfs -
obusmode=0700,devmode=0600,listmode=0644

ln -s .usbfs/devices /dev/bus/usb/devices

mount --rbind /dev/bus/usb /proc/bus/usb

Save the File

Run this command to start the usbfs

sudo /etc/init.d/mountdevsubfs.sh start

Now run this command

cat /proc/bus/usb/devices

Please let us know if you need more information.